Your Privacy Policy Information

CRL Services is a member of the Information Commissioner’s Office (ICO) and takes privacy seriously in the context of LOLER inspections; we collect and process personal data (for example client and site contact details, equipment records and engineer notes) only to carry out thorough examinations, produce statutory reports and meet our legal and contractual obligations. We handle data securely, retain records for the periods required by law and legitimate business needs, and disclose information only to authorised parties where necessary to comply with legislation or to fulfil the inspection contract. We rely on lawful bases such as performance of a contract, compliance with legal obligations and legitimate interests, and individuals have rights to access, rectify, erase or restrict processing of their personal data and to complain to the ICO. For queries or to exercise your rights, please contact CRL Services’ data protection representative; we follow current UK government regulations and ICO guidance in all our processing activities.